11/10/2024 3:40
F.A.Q.

Thank you for your interest in our company. To address your questions, we have compiled a list of frequently asked questions about our work.

General
Technical
Financial

WHERE IS THE COMPANY REGISTERED AND WHAT ARE YOUR WORKING HOURS?

The company Grabek-Global is registered and located in Canada.

We are registered by the Canada Business Corporations Regulations, CBCR (SOR/2001-512), under the Canada Business Corporations Act, CBCA. (R.S.C., 1985, c. C-44).

As an international company, we strive to ensure convenience and accessibility of our services for clients worldwide.

Therefore, we operate based on Coordinated Universal Time (UTC) from 6:00 AM to 5:00 PM.

DO I NEED TO PROVIDE DOCUMENTS TO VERIFY MY IDENTITY?

We do not require any documents to verify your identity.

The Know Your Customer (KYC) procedure is only conducted when entering into an investment agreement with the company.

CAN I RECEIVE CUSTOMER SUPPORT IN DIFFERENT LANGUAGES?

Our online support is available in any language to ensure comfortable communication with clients from all around the world.

We strive to provide high-quality service and are ready to answer any questions regarding the use of our platform.

HOW DOES YOUR COMPANY ENSURE THE SECUTIRY OF FINANCIAL TRANSACTIONS AND PROTECT THE PERSONAL DATA OF CLIENTS?

We take the issue of security and the protection of our clients' personal data seriously.

To ensure security, we employ the most advanced technologies and processes that meet international information security standards.

All our clients' transactions are protected by SSL encryption, and we utilize powerful fraud detection and prevention mechanisms to safeguard against cyber attacks and fraudulent activities.

We also conduct regular audits and vulnerability assessments of our platform to minimize security risks.

Furthermore, we do not disclose our clients' personal information to third parties, except as required by law. We strongly recommend our clients to use strong passwords and two-factor authentication for additional protection against unauthorized access to their accounts.

HOW TO FIND NEW PROMOTIONS AND OFFERS OF THE COMPANY?

We regularly hold promotions and offer new services and opportunities for our clients.

To stay informed about our company's new promotions and offers, you can visit the "News" section on our website, where we publish all our updates and events. We also recommend subscribing to our Telegram channel, Facebook, and Instagram pages.

In addition, for the convenience of our clients, we can send notifications to their email or mobile devices.

This allows our clients to always be aware of the latest news and not miss the opportunity to take advantage of our promotions and offers.